FAQ & Privacy
Gicleé reproductions – (pronounced “zhee-klay”) – Gicleé is a general term for an extremely high-resolution digital print based on an original piece of artwork. The artwork is captured digitally and converted into a very high-resolution digital file that is optimized for colour and accuracy to the satisfaction for the printer and artist. Gicleé prints are created using a state-of-the-art, professional 8-colour to 12-colour inkjet printer and are printed with archival quality inks onto various substrates including canvas, fine art and photo base paper. They are characterized by excellent saturation and depth of colour.
Giclee Open edition Prints – Open edition is an edition that is limited only by the number that can be sold or produced before the plate wears or in case of digital print it is limited only by market demand and the artist’s decision to produce the print.
Sizes shown are approximate image sizes; there is 2″ additional trim on Paper prints; 2.5″ additional trim on Canvas prints.
All canvas and paper prints ship unstretched unless otherwise requested.
Other Options: Please contact me for stretching, framing or prints available on acrylic, aluminum, or other surfaces.
Limited Edition Prints are limited by the number authorized by the copyright holder.
Embellished Prints are enriched by adding extra layers of texture by hand that enhances the image visually. Each embellished print is one of a kind.
Please note: Every attempt is made for the best visual representation of my artwork online. All computer screens represent coloration and contrast differently. Due to the high resolution of the photographic captures brush strokes may be visible in the online version but will be less visible in the printed versions. The goal of all reproductions is to most accurately match the color of the original artwork.
Purchase and Licensing
If you are a collector wishing to arrange a studio appointment, a gallery owner wishing to show my works, or a vendor interested in carrying my line of fine art giclées please use the contact form or the telephone number listed below.
If you are a retailer, licensee, or manufacturer and would like to inquire about licensing imagery please use the contact form or the telephone number listed below.
Copyrights to all art images remain the property of the copyright holder, Peter N Van Giesen, who reserves the exclusive right to the use of, or granting permission for the use of all Donald M. Flather imagery for any and all purposes. www.donaldflather.ca and logos are trademarks or service marks are subject to copyright.
I accept Paypal. If you prefer to pay by credit card, you don’t need a Paypal account to pay with a credit card, just hit the ‘Paypal’ button. PayPal accepts Visa, Mastercard, American Express, Discover and eChecks. Etransfers are also welcome
Shipping is included in the purchase price for all of Canada and Contiguous United States (lower 48 plus DC). For other countries shipping will be added to the purchase price please contact me to verify. Make sure that the address you provide matches the address on your Paypal account. It is the responsibility of the purchaser to insure that I have the correct shipping address. I will ship to the address on the Paypal account. As a fraud protection measure, Paypal requires shipment to your Paypal “confirmed” address only.
Shipments occur Monday through Friday excluding federal holidays within Canada and the United States. Under normal circumstances, I generally ship original artworks within 48 hours of receipt of payment, but please allow up to 3 weeks for reproductions (Giclee prints) to ship as I use print on demand services. We will email you shipping information and expected delivery date. We request that you email us upon receipt of shipment.
Shipments are from Canada. All shipments made within Canada and to the US will be shipped parcel post via Canada Post. Express shipments and insurance are available, please contact me prior to purchase and I will make every effort to accommodate your needs and adjust shipping charges accordingly.
International Orders: Yes international shipping can be arranged. Please contact me for estimate. All duties, customs and other fees are responsibility of purchaser.
If your artwork or Giclee is received damaged, it is most likely the result of a shipping mishap. Please contact us via phone or e-mail within 24 hours of receipt so we can remedy the problem. If your order is delivered to you with obvious damage, please do not open the package. You may refuse the package and have the carrier return the package to us. If damage is found after the package is opened, please save all packaging material and let us know by phone or email photos of damage.
I want customers to be delighted with their purchases! If you wish to make a return please contact me prior to returning the artwork. Any artwork or prints can be returned for an exchange credit*.
Giclee Prints: you have seven (7) days from the day you received the print(s) to return it for an exchange credit* to be used towards purchase of another print or original artwork. You will receive a credit for the full cost of the art print, excluding handling fees and shipping costs, to be used towards purchasing a different art print. After seven (7) days all sales are final.
*You must contact me directly within the grace return time period before shipping the item back to me.
Return shipping is to be paid for by the buyer. For refunds to apply the painting or print must be returned in like new (undamaged) condition, in original shipping container and be returned with all accompanying certificates/paperwork you received with your order. The buyer is also responsible for return shipping costs and insurance. It is advisable to ship returns insured, as refunds cannot be issued for items that I do not receive. The right is reserved to refuse a refund or credit if the items have any signs of wear, alteration, misuse or damage.
Peter N. Van Giesen does not guarantee the refund or credit for a defective item. If you believe an item is defective please give notice to email@example.com before sending the item back.
If there is a problem of any kind with the item, please contact me and I will do everything possible to remedy the situation
Who we are
Our website address is: http://donaldflather.ca
What personal data we collect and why we collect it
We collect information from you when you place an order, respond to a communication such as e-mail or register on the site
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, or other information. You may, however, visit our site anonymously.
How do we use your information?
We may use the information we collect from you when you register, purchase products, or use certain other site features in the following ways: To allow us to better service you in responding to your customer service requests and to process your transactions.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content, and visitors who have made a purchase may be added to the newsletter system. Once you receive the first e-newsletter, you will be given a choice to “opt-out” of our e-mail list and no longer receive e-mail communications from us.
How do we protect visitor information?
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology at Paypal.
Who we share your data with
The personal information you submit during the registration process to become a subscriber, will only be used by to communicate with you with your express consent.
This information will not be sold, rented, disclosed or made available to any third party with the exception that we reserve the right to disclose your information as necessary to comply with any applicable law, if compelled to in case of a legal process, or in good faith in response to any third party claims of infringement.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
This site is owned by Peter Van Giesen and he can be contacted at firstname.lastname@example.org
MailPoet newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
To contact me:
Peter N. Van Giesen
Hours: Mon-Fri 9:00 am to 5.00 pm Pacific Time zone.